Amsterdam-based RegTech startup Voyc has secured $2 million in seed funding to accelerate its mission of reshaping how financial institutions monitor and manage customer interactions. The round was led by a private family office connected to a successful SaaS founder and supported by six angel investors, including Anton Musgrave, a well-known futurist and global strategist. This fresh capital injection is set to expand Voyc’s AI-driven platform, enhance real-time compliance capabilities, and support market entry into the UK, U.S., and beyond.

As financial institutions face rising regulatory scrutiny, this milestone reflects growing investor confidence in AI solutions that improve compliance and elevate customer service and operational efficiency.

About Voyc

Founded in 2018 by Matthew Westaway and Lethabo Motsoaledi, Voyc was built to solve a critical challenge in the financial sector—how to ensure compliance across thousands of customer conversations without manual review. The company has since evolved into a trusted RegTech provider that empowers banks, insurers, and lenders with real-time voice analytics, AI-based compliance scoring, and vulnerability detection during live calls.

The platform is built with explainable AI at its core, ensuring compliance teams can trace and understand every alert or flag. As of 2025, Voyc supports 80+ clients across regulated industries, helping them meet obligations under frameworks such as FCA Consumer Duty, MiFID II, and GDPR. Every month, the platform analyzes over 40,000 calls—a figure that is expected to multiply rapidly post-funding.

Inside the Seed Round

The seed round raised $2 million USD, marking Voyc’s first external capital after years of bootstrapping. It was led by a family office affiliated with a European SaaS success story (undisclosed for confidentiality). The round also attracted six influential angel investors with deep domain knowledge in enterprise SaaS, fintech, and compliance. Among them is Anton Musgrave, known globally for his work in foresight strategy, who brings capital and strategic insights into the future of customer service and governance.

The legal process was advised by Bird & Bird Netherlands, ensuring the round was executed with proper diligence and transparency. According to internal sources, this round will likely be followed by a Series A within 12–18 months, once expansion and product roadmap milestones are achieved.

Strategic Goals for the Funding

Voyc AI will deploy the new capital strategically across five core pillars of growth:

• Product Development:
  Building the next generation of AI copilots that work in real time to assist live agents during calls, offering alerts on tone, compliance language, and potential risk.
• Autonomous Agents:
  Launching fully autonomous call compliance agents capable of reviewing, scoring, and reporting without human intervention.
• Infrastructure Scaling:
  Enhancing cloud architecture to support over 200 million call records annually, ensuring global scalability and enterprise-grade performance.
• Talent Acquisition:
  Hiring across engineering, data science, AI ethics, customer success, and go-to-market teams, with plans to add 20+ team members within the next two quarters.
• Global Expansion:
  Establishing operations in the UK and North America, targeting financial firms under high regulatory pressure and demand for proactive compliance monitoring.

Industry Context: Why Now?

The RegTech landscape is undergoing a pivotal shift. Traditional monitoring tools no longer suffice when real-time responsiveness and customer vulnerability detection are critical. Regulatory bodies such as the Financial Conduct Authority (FCA) in the UK and FINRA in the U.S. are pushing for higher accountability standards, making platforms like Voyc relevant and necessary.

According to market research, the global RegTech market is forecasted to hit $55 billion by 2030, with voice intelligence emerging as a key category. Voyc’s value proposition stands out in this environment, offering not just transcription or basic analytics but actionable insights powered by explainable AI, with legal defensibility and audit trails baked in.

Founder’s Vision

Speaking about the funding, Matthew Westaway, co-founder and CEO of Voyc, shared:

“Every customer interaction is a compliance opportunity—and a trust-building moment. Our platform turns that interaction into actionable data. With this investment, we’re accelerating toward our goal of making real-time compliance monitoring the default in financial services.”

The leadership team emphasized that this is mission-aligned capital, not just venture money. Every investor involved in the round shares a deep understanding of Voyc’s long-term vision: empowering businesses to meet customer and regulatory expectations at scale.

Product Innovation & Milestones

Voyc has rolled out several industry-first features over the last 12 months:

• Real-time compliance flagging: Agents receive alerts while calls are still live.
• Vulnerability detection: AI identifies signs of distress, hesitation, or at-risk behavior.
• Explainable scorecards: Each flagged issue is accompanied by a clear reasoning trail.
• CRM & voice integrations: Works with leading tools like Salesforce, Twilio, and Genesys.
• High scalability: Proven performance across thousands of concurrent calls with minimal latency.

These innovations have positioned Voyc as a compliance solution and a customer experience enhancer. Enterprises using the platform report faster case resolution, fewer regulatory breaches, and improved customer satisfaction metrics.

What’s Next?

With the seed funding secured, Voyc has laid out a clear 12–18 month execution plan:

• Launch AI copilots in beta to selected enterprise clients.
• Set up offices in London and New York City to support market penetration.
• Add support for additional languages and dialects to improve global applicability.
• Pursue SOC 2 Type II certification to deepen trust with large financial institutions.
• Explore partnerships with voice providers and compliance consultants.

The team is also exploring co-development projects with early enterprise adopters who want to shape the next generation of conversational compliance intelligence.

Conclusion

Voyc’s $2 million seed round signals a pivotal step in transforming voice compliance in regulated industries. With a clear focus on real-time AI, regulatory alignment, and international growth, the company is well-positioned to meet the evolving needs of financial institutions facing rising oversight and customer care expectations. As it scales into new markets and deepens its product capabilities, Voyc stands at the forefront of RegTech innovation, bringing smarter, faster, and more transparent compliance solutions to the conversations that matter most.

Source: TheSaaSNews