AI Answers by Cohere vs Desku - Which AI Customer Support Software Platform Is Better in November 2025?

	AI Answers by Cohere Personalized customer ticket resolution via chatbot. Visit Website Visit Website	Desku Business support and chat solution. Visit Website Visit Website

TL;DR - Quick Comparison Summary

Description	Introducing AI Answers by Cohere, a powerful platform that revolutionizes customer support through its chatbot feature. It utilizes advanced analytics to anticipate potential issues and Read more +	Desku, a powerful business support and chat solution, enhances customer satisfaction and retention through streamlined communication. It integrates live chat, email, and social media Read more +
Pricing Options	No free trial Not Available	No free trial $19, month
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What Do AI Answers by Cohere and Desku Cost?

Pricing Option
Starting From	Not Available	$19, month
	View Detailed Pricing	View Detailed Pricing

AI Answers by Cohere User Reviews & Rating Comparison

	Pros of AI Answers by Cohere Personalized customer ticket resolution Advanced analytics identification Automates 60% ticket resolution Improves customer satisfaction Integrated with existing resources Turns past conversations into answers Automation opportunity identification ROI driving capabilities Serves answers not just keywords	Pros of Desku Unified communication platform Integrated live chat Email and social integration Customized solutions for industries Shared email inboxes Social media inboxes Customer knowledge base E-commerce platform support Real-time assistance Intuitive platform
	Cons of AI Answers by Cohere Dependency on previous ticket data Lacks voice response capability Requires JavaScript enablement Absence of independent analysis Personalized flow optimization needed Limited platform integration ROI measurement requirement Deflection rate ambiguity No multilingual support Lacks real-time learning	Cons of Desku No included pricing information No mobile app noted Lack of integrations listed Features dependent on upcoming updates Possibly complex platform navigation Overwhelming amount of features Potential lack of user tutorials Limited social media platforms support Lack of multilingual support No mention of scalability

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Neither AI Answers by Cohere nor Desku offers a free trial.

The starting price of Desku begins at $19/month, while pricing details for AI Answers by Cohere are unavailable.

AI Answers by Cohere offers several advantages, including Personalized customer ticket resolution, Advanced analytics identification, Automates 60% ticket resolution, Improves customer satisfaction, Integrated with existing resources and many more functionalities.

The cons of AI Answers by Cohere may include a Dependency on previous ticket data, Lacks voice response capability, Requires JavaScript enablement, Absence of independent analysis. and Lacks real-time learning

Desku offers several advantages, including Unified communication platform, Integrated live chat, Email and social integration, Customized solutions for industries, Shared email inboxes and many more functionalities.

The cons of Desku may include a No included pricing information, No mobile app noted, Lack of integrations listed, Features dependent on upcoming updates. and No mention of scalability

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

AI Answers by Cohere vs Desku - Which AI Customer Support Software Platform Is Better in November 2025?