AIPEX vs Gupshup - Which AI Customer Engagement Software Platform Is Better in August 2025?

AIPEX

AIPEX

Hospitality and senior living concierge chatbot.

Gupshup

Gupshup

Build AI-powered chatbots to automate customer engagement.

TL;DR - Quick Comparison Summary

Description

AIPEX is a premier conversational AI solution provider catering to the hospitality and senior living industries. Our flagship product, the Virtual Concierge, utilizes cutting-edge voice and

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Gupshup is a powerful suite of AI-driven tools, perfect for streamlining customer engagement through automated conversations. It offers a range of features to easily create and manage

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Pricing Options

  • No free trial
  • Not Available
  • No free trial
  • Not Available

What Do AIPEX and Gupshup Cost?

Pricing Option

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      AIPEX User Reviews & Rating Comparison

      Pros of AIPEX

      • Specialized for hospitality and senior living

      • Virtual Concierge tool

      • Uses voice and video technology

      • Enhances guest experiences

      • Reduces operating costs

      • Empowers seniors with connectivity

      • Provides engagement opportunities

      • Self-service subscription model

      • Support and troubleshooting provided

      • Has FAQs on website

      Pros of Gupshup

      • Enhances customer engagement

      • Automates diverse customer interactions

      • Maximizes customer lifetime value

      • Conversation Cloud for CX management

      • Multichannel messaging ability

      • Pre-approved WhatsApp templates

      • Real-time

      • two-way conversations

      • Bot Studio for chatbot creation

      • Agent Assist feature

      Cons of AIPEX

      • Limited industry focus

      • No multilingual support mentioned

      • No open API information

      • Unspecified data privacy measures

      • Lack of integration details

      • Collected data might bias results

      • Unknown scalability

      • Non-transparent pricing structure

      Cons of Gupshup

      • Doesn't support non-English languages

      • No mobile application

      • Learning curve for ACE LLM

      • Doesn't include video/voice chat

      • No auto-update feature

      • Complex bot building tools

      • Lack of third-party integrations

      • Limited customization options

      • Pricing not disclosed

      • Solution too broad

      Media and Screenshots

      Screenshots

      AIPEX
      Gupshup

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      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Neither AIPEX nor Gupshup offers a free trial.

      Pricing details for both AIPEX and Gupshup are unavailable at this time. Contact the respective providers for more information.

      AIPEX offers several advantages, including Specialized for hospitality and senior living, Virtual Concierge tool, Uses voice and video technology, Enhances guest experiences, Reduces operating costs and many more functionalities.

      The cons of AIPEX may include a Limited industry focus, No multilingual support mentioned, No open API information, Unspecified data privacy measures. and Non-transparent pricing structure

      Gupshup offers several advantages, including Enhances customer engagement, Automates diverse customer interactions, Maximizes customer lifetime value, Conversation Cloud for CX management, Multichannel messaging ability and many more functionalities.

      The cons of Gupshup may include a Doesn't support non-English languages, No mobile application, Learning curve for ACE LLM, Doesn't include video/voice chat. and untargeted

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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