Answerai offers Free Trial, but eDesk does not.
Pricing for Answerai Starts at $24.42/month whereas for eDesk Starts at $89/month.
Answerai offers several advantages, including 24/7 availability, Understanding complex questions, Trusted by 50+ clients, Support reduction by 40%, Multilingual capability and many more functionalities.
The cons of Answerai may include a Only integrates with Shopify, Set-up in 5 minutes may be misleading, Customization confined to admin panel, Implies human-like chat. and 40% support reduction may not be applicable to all businesses
eDesk offers several advantages, including Ecommerce-focused customer service, Consolidates customer support issues, Centralized system for channels, Tracks and responds interactions, Team-wide collaboration support and many more functionalities.
The cons of eDesk may include a Lacks customizability, Restricted to eCommerce businesses, No multi-language support, Limited third-party add-ons. and No mobile app
