Automatic Chat offers Free Trial, but eDesk does not.
Pricing for Automatic Chat Starts at $9/month whereas for eDesk Starts at $89/month.
Automatic Chat offers several advantages, including Provides 24/7 customer support, Save businesses time and money, Easy set-up with website URL, Customizable pages access, Automatic training on chosen pages and many more functionalities.
The cons of Automatic Chat may include a No voice interaction, Limited customization options, Only public website data used, No integrations offered. and Chatbot responses may be generic
eDesk offers several advantages, including Ecommerce-focused customer service, Consolidates customer support issues, Centralized system for channels, Tracks and responds interactions, Team-wide collaboration support and many more functionalities.
The cons of eDesk may include a Lacks customizability, Restricted to eCommerce businesses, No multi-language support, Limited third-party add-ons. and No mobile app
