Chatmasters offers Free Trial, but eDesk does not.
Pricing for Chatmasters Starts at $29.99/month whereas for eDesk Starts at $89/month.
Chatmasters offers several advantages, including 24/7 customer support, Integration with popular messengers, Multilingual support, Can upsell products, Flexible pricing plans and many more functionalities.
The cons of Chatmasters may include a No phone support, Difficult implementation, Limited dataset sizes, Monthly subscription needed. and Limited bot quantity per plan
eDesk offers several advantages, including Ecommerce-focused customer service, Consolidates customer support issues, Centralized system for channels, Tracks and responds interactions, Team-wide collaboration support and many more functionalities.
The cons of eDesk may include a Lacks customizability, Restricted to eCommerce businesses, No multi-language support, Limited third-party add-ons. and No mobile app
