Neither Converso.io nor Hoory offers a free trial.
The starting price of Hoory begins at $6/month, while pricing details for Converso.io are unavailable.
Converso.io offers several advantages, including Multi-platform operation, Seamless transition to human agents, Significant reduction in message volumes, Automated basic query handling, Complex queries assigned to humans and many more functionalities.
The cons of Converso.io may include a Customer portal under development, No integration with Instagram or Slack, Company-specific data required for training, No multi-language support mentioned. and No specifics on system security
Hoory offers several advantages, including Automates customer support, Understands user intent, High-volume query handling, Rapid response delivery, Omni-Channel Inbox feature and many more functionalities.
The cons of Hoory may include a Requires frequent knowledge-based training, No multilingual support mentioned, Basic workflow automation-oriented, No sentiment analysis feature. and Dependent on canned responses