Tawk offers Free Trial, but Converso.io does not.
Pricing details for both Converso.io and Tawk are unavailable at this time. Contact the respective providers for more information.
Converso.io offers several advantages, including Multi-platform operation, Seamless transition to human agents, Significant reduction in message volumes, Automated basic query handling, Complex queries assigned to humans and many more functionalities.
The cons of Converso.io may include a Customer portal under development, No integration with Instagram or Slack, Company-specific data required for training, No multi-language support mentioned. and No specifics on system security
Tawk offers several advantages, including Free comprehensive chat tools, Includes live chat software, Real-time traffic monitoring, Interactivity with website visitors, In-built CRM tool and many more functionalities.
The cons of Tawk may include a Limited bot training capabilities, Lacks on-premise solution, Dependent on Google Cloud, Limited customization options. and New features might be unstable