Deflekt vs Email AI for E-Commerce by 1hero - Which AI Customer Support Software Platform Is Better in November 2025?

Deflekt

Deflekt

Automated customer support email replies with chatbot

Email AI for E-Commerce by 1hero

Email AI for E-Commerce by 1hero

All-In-One AI Customer Service for E-Commerce

TL;DR - Quick Comparison Summary

Description

Introducing Deflekt, the ultimate solution for efficient customer support email management. With its advanced AI technology, Deflekt.ai automates email replies, saving valuable time for

Read more +

Introducing Email AI for E-Commerce by 1hero - the all-in-one AI customer service solution for online sellers. With 1heroAI, sellers can effortlessly handle customer inquiries and requests

Read more +

Pricing Options

  • Free Trial available
  • $17, month
  • Free Trial available
  • $12, month

What Do Deflekt and Email AI for E-Commerce by 1hero Cost?

Pricing Option

      Starting From

      • $17, month
      • $12, month

      Deflekt User Reviews & Rating Comparison

      User Ratings

      5/5

      5/5

      Pros of Deflekt

      • Automates customer support emails

      • Dashboard for monitoring metrics

      • Deflection rates observable

      • Supports external integrations

      • Supports multiple languages

      • Fallback scenario functionality

      • Data extraction feature

      • Email reply customization

      • Various plan options

      • Free plan availability

      Pros of Email AI for E-Commerce by 1hero

      • Optimizes ecommerce customer support

      • Handles routine customer inquiries

      • Offers draft and auto mode

      • Integrates with Gmail

      • Integrated with Shopify

      • Answers order

      • tracking

      • warranty queries

      • Average response time 60 minutes

      • Customizable Gmail filters

      Cons of Deflekt

      • No refunds for canceled plans

      • Language detection not present

      • Limited deflections in free plan

      • Depends on chatbot's effectiveness

      • Possible delay due to deactivation

      • Dashboard might not track everything

      • Limited inbox aliases

      • Potential mismatch due to multilanguage

      • Requires setting up multiple inboxes for different languages

      Cons of Email AI for E-Commerce by 1hero

      • Limited to Shopify integration

      • Only Gmail for email

      • Not free for autopilot mode

      • Limited number of emails for Explorer Plan

      • Cost per response generated

      • No obvious API access

      • Must upload SOP/FAQ

      • Adaptation requires modifying SOP/FAQ

      • Elf-adjustment only based on previous interactions

      • Reply time in explorer plan

      Media and Screenshots

      Screenshots

      Deflekt
      Email AI for E-Commerce by 1hero

      Add to Compare

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Yes, both Deflekt and Email AI for E-Commerce by 1hero offer a Free Trial.

      Pricing for Deflekt Starts at $17/month whereas for Email AI for E-Commerce by 1hero Starts at $12/month.

      Deflekt offers several advantages, including Automates customer support emails, Dashboard for monitoring metrics, Deflection rates observable, Supports external integrations, Supports multiple languages and many more functionalities.

      The cons of Deflekt may include a No refunds for canceled plans, Language detection not present, Limited deflections in free plan, Depends on chatbot's effectiveness. and Requires setting up multiple inboxes for different languages

      Email AI for E-Commerce by 1hero offers several advantages, including Optimizes ecommerce customer support, Handles routine customer inquiries, Offers draft and auto mode, Integrates with Gmail, Integrated with Shopify and many more functionalities.

      The cons of Email AI for E-Commerce by 1hero may include a Limited to Shopify integration, Only Gmail for email, Not free for autopilot mode, Limited number of emails for Explorer Plan. and Reply time in explorer plan

      Top-rated software of 2024

      Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

      By proceeding, you agree to our Terms of User and Privacy Policy

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      About us

      revoyant.com is a marketplace for AI solutions, offering curated tools, product info, reviews, and comparisons to help businesses find the best AI solutions quickly.

      Join our newsletter for new product updates