Desku vs ResolveAI - Which AI Customer Support Software Platform Is Better in September 2025?

Desku

Desku

Business support and chat solution.

ResolveAI

ResolveAI

Customer support chatbot for businesses.

TL;DR - Quick Comparison Summary

Description

Desku, a powerful business support and chat solution, enhances customer satisfaction and retention through streamlined communication. It integrates live chat, email, and social media

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Meet ResolveAI, the ultimate customer support chatbot for businesses. Powered by AI, this platform offers automated support and personalized responses in real-time. It's designed to

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Pricing Options

  • No free trial
  • $19, month
  • Free Trial available
  • $9, month

What Do Desku and ResolveAI Cost?

Pricing Option

      Starting From

      • $19, month
      • $9, month

      Desku User Reviews & Rating Comparison

      Pros of Desku

      • Unified communication platform

      • Integrated live chat

      • Email and social integration

      • Customized solutions for industries

      • Shared email inboxes

      • Social media inboxes

      • Customer knowledge base

      • E-commerce platform support

      • Real-time assistance

      • Intuitive platform

      Pros of ResolveAI

      • Automated customer support

      • Personalized customer responses

      • Real-time customer insights

      • Supports live conversations

      • Multi-language support

      • Two pricing plans

      • Starter plan features

      • Pro plan features

      • Tailored responses

      • Helps recognize patterns

      Cons of Desku

      • No included pricing information

      • No mobile app noted

      • Lack of integrations listed

      • Features dependent on upcoming updates

      • Possibly complex platform navigation

      • Overwhelming amount of features

      • Potential lack of user tutorials

      • Limited social media platforms support

      • Lack of multilingual support

      • No mention of scalability

      Cons of ResolveAI

      • Limited active chat limits

      • Only 4 chatbots for Pro plan

      • No fixed team feature

      • Limited languages on Beta

      • Limited chatbots knowledge separation

      • Tool is not open-source

      • Documentation refinement required

      • Needs initial manual information filling

      • No tier between Starter and Pro

      • Script integration required

      Media and Screenshots

      Screenshots

      Desku
      ResolveAI

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      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      ResolveAI offers Free Trial, but Desku does not.

      Pricing for Desku Starts at $19/month whereas for ResolveAI Starts at $9/month.

      Desku offers several advantages, including Unified communication platform, Integrated live chat, Email and social integration, Customized solutions for industries, Shared email inboxes and many more functionalities.

      The cons of Desku may include a No included pricing information, No mobile app noted, Lack of integrations listed, Features dependent on upcoming updates. and No mention of scalability

      ResolveAI offers several advantages, including Automated customer support, Personalized customer responses, Real-time customer insights, Supports live conversations, Multi-language support and many more functionalities.

      The cons of ResolveAI may include a Limited active chat limits, Only 4 chatbots for Pro plan, No fixed team feature, Limited languages on Beta. and Script integration required

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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