Email AI for E-Commerce by 1hero vs Deflekt - Which AI Customer Support Software Platform Is Better in September 2025?

	Email AI for E-Commerce by 1hero All-In-One AI Customer Service for E-Commerce Visit Website Visit Website	Deflekt Automated customer support email replies with chatbot Visit Website Visit Website

TL;DR - Quick Comparison Summary

Description	Introducing Email AI for E-Commerce by 1hero - the all-in-one AI customer service solution for online sellers. With 1heroAI, sellers can effortlessly handle customer inquiries and requests Read more +	Introducing Deflekt, the ultimate solution for efficient customer support email management. With its advanced AI technology, Deflekt.ai automates email replies, saving valuable time for Read more +
Pricing Options	Free Trial available $12, month	Free Trial available $17, month
	Visit Website	Visit Website

What Do Email AI for E-Commerce by 1hero and Deflekt Cost?

Pricing Option
Starting From	$12, month	$17, month
	View Detailed Pricing	View Detailed Pricing

Email AI for E-Commerce by 1hero User Reviews & Rating Comparison

User Ratings	5/5	5/5
	Pros of Email AI for E-Commerce by 1hero Optimizes ecommerce customer support Handles routine customer inquiries Offers draft and auto mode Integrates with Gmail Integrated with Shopify Answers order tracking warranty queries Average response time 60 minutes Customizable Gmail filters	Pros of Deflekt Automates customer support emails Dashboard for monitoring metrics Deflection rates observable Supports external integrations Supports multiple languages Fallback scenario functionality Data extraction feature Email reply customization Various plan options Free plan availability
	Cons of Email AI for E-Commerce by 1hero Limited to Shopify integration Only Gmail for email Not free for autopilot mode Limited number of emails for Explorer Plan Cost per response generated No obvious API access Must upload SOP/FAQ Adaptation requires modifying SOP/FAQ Elf-adjustment only based on previous interactions Reply time in explorer plan	Cons of Deflekt No refunds for canceled plans Language detection not present Limited deflections in free plan Depends on chatbot's effectiveness Possible delay due to deactivation Dashboard might not track everything Limited inbox aliases Potential mismatch due to multilanguage Requires setting up multiple inboxes for different languages

Media and Screenshots

Screenshots

Popular categories

Quick compares

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Email AI for E-Commerce by 1hero and Deflekt offer a Free Trial.

Pricing for Email AI for E-Commerce by 1hero Starts at $12/month whereas for Deflekt Starts at $17/month.

Email AI for E-Commerce by 1hero offers several advantages, including Optimizes ecommerce customer support, Handles routine customer inquiries, Offers draft and auto mode, Integrates with Gmail, Integrated with Shopify and many more functionalities.

The cons of Email AI for E-Commerce by 1hero may include a Limited to Shopify integration, Only Gmail for email, Not free for autopilot mode, Limited number of emails for Explorer Plan. and Reply time in explorer plan

Deflekt offers several advantages, including Automates customer support emails, Dashboard for monitoring metrics, Deflection rates observable, Supports external integrations, Supports multiple languages and many more functionalities.

The cons of Deflekt may include a No refunds for canceled plans, Language detection not present, Limited deflections in free plan, Depends on chatbot's effectiveness. and Requires setting up multiple inboxes for different languages

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Email AI for E-Commerce by 1hero vs Deflekt - Which AI Customer Support Software Platform Is Better in September 2025?