Neither Galeby nor eDesk offers a free trial.
The starting price of eDesk begins at $89/month, while pricing details for Galeby are unavailable.
Galeby offers several advantages, including Answers repetitive queries faster, Compatible with various apps, Direct support availability, Template creation for responses, Real-time app data import and many more functionalities.
The cons of Galeby may include a Limited automation, Available beta features only, User created templates needed, Price may increase. and Discount only for beta testers
eDesk offers several advantages, including Ecommerce-focused customer service, Consolidates customer support issues, Centralized system for channels, Tracks and responds interactions, Team-wide collaboration support and many more functionalities.
The cons of eDesk may include a Lacks customizability, Restricted to eCommerce businesses, No multi-language support, Limited third-party add-ons. and No mobile app
