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Glassix vs ArcTern - Which AI Conversation Management Software Platform Is Better in February 2026?

Glassix

Glassix

'AI that speaks customer.'

ArcTern

ArcTern

Engage, gain insights, and automate tasks with AI.

TL;DR - Quick Comparison Summary

Description

Introducing Glassix: the AI-powered customer communication and messaging platform that brings all business conversations to one place. With a variety of channels such as IM apps, SMS,

ArcTern is an advanced AI tool designed to improve user engagement, automate tasks, and provide valuable insights. It utilizes an AI architecture from the ChatGPT Plus system, allowing for

Pricing Options

  • Free Trial available
  • $41.65, month
  • Free Trial available
  • Not Available
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What Do Glassix and ArcTern Cost?

Pricing Option

      Starting From

      • $41.65, month
      • Not Available

      Glassix User Reviews & Rating Comparison

      Pros of Glassix

      • Unified business conversations inbox

      • Supports multiple communication channels

      • Includes specific platforms (WhatsApp

      • Apple)

      • Dynamic conversation-to-agent assignment

      • Customizable conversation routing rules

      • Seamless conversation across channels

      • Consolidated conversation history

      • Allows media sharing (videos

      • images)

      not-available-review

      Cons of Glassix

      • Limited chatbot design tool

      • No proactive engagement feature

      • Dependent on third-party platforms

      • No in-built CRM

      • No direct system integrations

      • Limited customization options

      • Silos between channels

      • Glassix-only media sharing

      • Limited language support

      not-available-review

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      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Yes, both Glassix and ArcTern offer a Free Trial.

      The starting price of Glassix begins at $41.65/month, while pricing details for ArcTern are unavailable.

      Glassix offers several advantages, including Unified business conversations inbox, Supports multiple communication channels, Includes specific platforms (WhatsApp, Apple), Dynamic conversation-to-agent assignment and many more functionalities.

      The cons of Glassix may include a Limited chatbot design tool, No proactive engagement feature, Dependent on third-party platforms, No in-built CRM. and Limited language support

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].