Gorgias vs Maisie - Which AI Customer Support Software Platform Is Better in September 2025?

Gorgias

Gorgias

Provide multichannel customer service from a single app.

Maisie

Maisie

Automatically engage visitors and boost conversions 24/7.

TL;DR - Quick Comparison Summary

Description

Gorgias, a premier helpdesk tool tailored for e-commerce stores, streamlines customer service by centralizing all support channels within one app. Its advanced automation capabilities

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Introducing Maisie, the AI-powered e-commerce chatbot that works 24/7 to engage and convert visitors to your website. With a range of automation solutions, Maisie helps with conversions,

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Pricing Options

  • No free trial
  • $360, month
  • No free trial
  • Not Available

What Do Gorgias and Maisie Cost?

Pricing Option

      Starting From

      • $360, month
      • Not Available

      Gorgias User Reviews & Rating Comparison

      Pros of Gorgias

      • E-commerce specific

      • All-in-one support inbox

      • Multichannel customer service

      • Integrated with popular e-commerce platforms

      • Automation features

      • Instant resolutions

      • Automated support ticket management

      • Automatic return processing

      • Auto-sends tracking information

      • Discount code generation

      Pros of Maisie

      • Operates 24/7

      • Supports conversion optimization

      • Promotes customer service automation

      • Supports email/SMS list building

      • Social commerce integration

      • Transfer chats to humans

      • Handles pre-sales queries

      • Provides real-time order status updates

      • Offers contextual discounts

      • Aids in customer list building

      Cons of Gorgias

      • Limited to e-commerce stores

      • Automations may be restrictive

      • Not all e-commerce platforms supported

      • No self-service option mentioned

      • No sentiment analysis mentioned

      • Possible steep learning curve

      Cons of Maisie

      • Limited customization of chatbots

      • Lacks advanced segmentation features

      • No coding integration

      • Possible delays in transferring chats

      • Lacks multilingual support

      • Limited integration capabilities

      Media and Screenshots

      Screenshots

      Gorgias
      Maisie

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      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Neither Gorgias nor Maisie offers a free trial.

      The starting price of Gorgias begins at $360/month, while pricing details for Maisie are unavailable.

      Gorgias offers several advantages, including E-commerce specific, All-in-one support inbox, Multichannel customer service, Integrated with popular e-commerce platforms, Automation features and many more functionalities.

      The cons of Gorgias may include a Limited to e-commerce stores, Automations may be restrictive, Not all e-commerce platforms supported, No self-service option mentioned. and Possible steep learning curve

      Maisie offers several advantages, including Operates 24/7, Supports conversion optimization, Promotes customer service automation, Supports email/SMS list building, Social commerce integration and many more functionalities.

      The cons of Maisie may include a Limited customization of chatbots, Lacks advanced segmentation features, No coding integration, Possible delays in transferring chats. and Limited integration capabilities

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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