Neither IBM BPM nor Zendesk Service Suite offers a free trial.
IBM BPM is designed for and undefined.
Zendesk Service Suite is designed for Academics, Corporations, Healthcare Professionals, Startups and Uncommon Use Cases.
The starting price of Zendesk Service Suite begins at $69/month, while pricing details for IBM BPM are unavailable.
IBM BPM offers several advantages, including Enhanced Productivity, Insightful Analytics, Scalability, Governance and Compliance and many more functionalities.
The cons of IBM BPM may include a Complexity for Beginners, Cost Consideration.
Zendesk Service Suite offers several advantages, including Enhanced Customer Satisfaction, Increased Productivity, Scalability, Rich Integration Ecosystem and many more functionalities.
The cons of Zendesk Service Suite may include a Cost Considerations, Complexity in Setup.