alphachat offers Free Trial, but Iceberg does not.
The starting price of alphachat begins at $399/month, while pricing details for Iceberg are unavailable.
Iceberg offers several advantages, including Available on iOS devices, Seamless group discussions, Potential for discussion threads, Potential for automated moderation, Potential for semantic analysis and many more functionalities.
The cons of Iceberg may include a Compatibility limited to Apple, Requires iOS 16.4 or later, No cross-platform functionality, Potential linguistic limitations. and Size of the app (64.3 MB)
alphachat offers several advantages, including Quick setup, Efficiency improvement, Pre-trained in all languages, 24/7 service availability, Advanced FAQ handling and many more functionalities.
The cons of alphachat may include a Requires English for training, Possible disclosure of CRM data, Limited customization of widget triggers, Didn't mention encryption of data. and Some restriction in API usage