Iceberg vs Gupshup - Which AI Customer Engagement Software Platform Is Better in October 2025?

Iceberg

Iceberg

Group chats with AI on your device

Gupshup

Gupshup

Build AI-powered chatbots to automate customer engagement.

TL;DR - Quick Comparison Summary

Description

Introducing Iceberg - the ultimate solution for group chats with artificial intelligence at your fingertips. This cutting-edge tool is exclusively designed for Apple devices and is easily

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Gupshup is a powerful suite of AI-driven tools, perfect for streamlining customer engagement through automated conversations. It offers a range of features to easily create and manage

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Pricing Options

  • No free trial
  • Not Available
  • No free trial
  • Not Available

What Do Iceberg and Gupshup Cost?

Pricing Option

      Starting From

      • Not Available
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      Iceberg User Reviews & Rating Comparison

      Pros of Iceberg

      • Available on iOS devices

      • Seamless group discussions

      • Potential for discussion threads

      • Potential for automated moderation

      • Potential for semantic analysis

      • Ratings and reviews available

      • Regular updates and improvements

      • User-guide available

      • Potential chat organization and management

      • Potential chat complexity understanding

      Pros of Gupshup

      • Enhances customer engagement

      • Automates diverse customer interactions

      • Maximizes customer lifetime value

      • Conversation Cloud for CX management

      • Multichannel messaging ability

      • Pre-approved WhatsApp templates

      • Real-time

      • two-way conversations

      • Bot Studio for chatbot creation

      • Agent Assist feature

      Cons of Iceberg

      • Compatibility limited to Apple

      • Requires iOS 16.4 or later

      • No cross-platform functionality

      • Potential linguistic limitations

      • No specified offline functionality

      • Non-inclusive of other messaging apps

      • Only available in English

      • Lacks concrete feature descriptions

      • Size of the app (64.3 MB)

      Cons of Gupshup

      • Doesn't support non-English languages

      • No mobile application

      • Learning curve for ACE LLM

      • Doesn't include video/voice chat

      • No auto-update feature

      • Complex bot building tools

      • Lack of third-party integrations

      • Limited customization options

      • Pricing not disclosed

      • Solution too broad

      Media and Screenshots

      Screenshots

      Iceberg
      Gupshup

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      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Neither Iceberg nor Gupshup offers a free trial.

      Pricing details for both Iceberg and Gupshup are unavailable at this time. Contact the respective providers for more information.

      Iceberg offers several advantages, including Available on iOS devices, Seamless group discussions, Potential for discussion threads, Potential for automated moderation, Potential for semantic analysis and many more functionalities.

      The cons of Iceberg may include a Compatibility limited to Apple, Requires iOS 16.4 or later, No cross-platform functionality, Potential linguistic limitations. and Size of the app (64.3 MB)

      Gupshup offers several advantages, including Enhances customer engagement, Automates diverse customer interactions, Maximizes customer lifetime value, Conversation Cloud for CX management, Multichannel messaging ability and many more functionalities.

      The cons of Gupshup may include a Doesn't support non-English languages, No mobile application, Learning curve for ACE LLM, Doesn't include video/voice chat. and untargeted

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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