Kastro Chat offers Free Trial, but Gladly Sidekick does not.
Pricing for Kastro Chat Starts at $35/month whereas for Gladly Sidekick Starts at $180/month.
Kastro Chat offers several advantages, including Simplifies customer support process, Reduces support costs, Improves response times, No programming skills required, User-friendly interface and many more functionalities.
The cons of Kastro Chat may include a No multi-language support, Only web-based, Lacks third-party integrations, No voice chat capability. and Doesn't offer API access
Gladly Sidekick offers several advantages, including Personalized self-service, Works with Gladly Hero, No-code automation, Executes transactions, Customer issue resolution and many more functionalities.
The cons of Gladly Sidekick may include a No multilingual support, Limited transactions automation, Requires high brand-voice understanding, No proactive customer engagement. and Unspecified scalability capabilities
