Kustomer vs Lexy.so - Which AI Customer Support Software Platform Is Better in September 2025?

	Kustomer Delivering richer customer experiences with AI-powered automations. Visit Website Visit Website	Lexy.so Customer service chatbots with enhanced capabilities. Visit Website Visit Website

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Description	Kustomer, a leading AI-powered Customer Service CRM Platform, offers businesses a comprehensive solution for improving customer experiences. It brings together all customer interactions, Read more +	Introducing Lexy.so, the ultimate customer service chatbot with advanced capabilities. This AI-powered tool revolutionizes website support by transforming your knowledge base into an Read more +
Pricing Options	No free trial $89, month	Free Trial available $19.95, month
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What Do Kustomer and Lexy.so Cost?

Pricing Option
Starting From	$89, month	$19.95, month
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Kustomer User Reviews & Rating Comparison

	Pros of Kustomer Streamlines customer service tasks Superior customer experiences Centralizes customer data Platform wide omnichannel messaging Unified view of customers Data-driven support efficiency Resolves customer issues swiftly Accurate problem resolution Anticipates customer needs Minimizes inbound support volume	Pros of Lexy.so Quick setup process Real-time customer service Automated inquiry handling Supports high-volume queries Free trial available Fully customizable chatbot Comprehensive features 24/7 customer support Self-serve information provision Minimizes manual intervention
	Cons of Kustomer No free trial available Complex integration process Limited app marketplace Lack of customization options No multilingual support Potentially high learning curve Limited self-service capabilities Dependent on high-quality data Potential data privacy concerns Can be expensive	Cons of Lexy.so No API mentioned Limited to websites No multi-language support Specific to Notion Customizability not specified May not handle complex queries Doesn't indicate any security measures No integration with other tools Not specified as open source Limited scalability mentioned

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Lexy.so offers Free Trial, but Kustomer does not.

Pricing for Kustomer Starts at $89/month whereas for Lexy.so Starts at $19.95/month.

Kustomer offers several advantages, including Streamlines customer service tasks, Superior customer experiences, Centralizes customer data, Platform wide omnichannel messaging, Unified view of customers and many more functionalities.

The cons of Kustomer may include a No free trial available, Complex integration process, Limited app marketplace, Lack of customization options. and Can be expensive

Lexy.so offers several advantages, including Quick setup process, Real-time customer service, Automated inquiry handling, Supports high-volume queries, Free trial available and many more functionalities.

The cons of Lexy.so may include a No API mentioned, Limited to websites, No multi-language support, Specific to Notion. and Limited scalability mentioned

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Kustomer vs Lexy.so - Which AI Customer Support Software Platform Is Better in September 2025?

Kustomer

Lexy.so

TL;DR - Quick Comparison Summary

Description

Pricing Options

What Do Kustomer and Lexy.so Cost?

Pricing Option

Starting From

Kustomer User Reviews & Rating Comparison

Pros of Kustomer

Pros of Lexy.so

Cons of Kustomer

Cons of Lexy.so

Media and Screenshots

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Frequently Asked Questions (FAQs)