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Octo vs Macha - Which AI Customer Support Software Platform Is Better in February 2026?

Octo

Octo

Automated support ticket resolution.

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Macha

Macha

Shopify support: fewer tickets, instant responses.

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TL;DR - Quick Comparison Summary

Description

Introducing Octo, a powerful AI tool that provides Automated Support Ticket Resolution as a Service. Built by AI experts from Alibaba and Google, Octo utilizes AI agents trained on

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Introducing Macha - the ultimate AI-powered support tool for Shopify stores. With seamless integration to popular ticketing platforms like Gorgias and Zendesk, Macha helps decrease

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Pricing Options

  • No free trial
  • Not Available
  • Free Trial available
  • $49, month
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What Do Octo and Macha Cost?

Pricing Option

      Starting From

      • Not Available
      • $49, month
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      View Detailed Pricing

      Octo User Reviews & Rating Comparison

      User Ratings

      No Reviews

      5/5

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      Screenshots

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      Macha

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Macha offers Free Trial, but Octo does not.

          The starting price of Macha begins at $49/month, while pricing details for Octo are unavailable.

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          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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