Revoyant

Perplexity AI vs Gupshup - Which AI Customer Engagement Software Platform Is Better in February 2026?

Perplexity AI

Perplexity AI

Answer engine for complex questions.

Visit Website
Visit Website
Gupshup

Gupshup

Build AI-powered chatbots to automate customer engagement.

Visit Website
Visit Website

TL;DR - Quick Comparison Summary

Description

Perplexity AI is a highly advanced answer engine that specializes in providing accurate responses to complex questions. Leveraging the power of large language models and search engines, it

Gupshup is a powerful suite of AI-driven tools, perfect for streamlining customer engagement through automated conversations. It offers a range of features to easily create and manage

Pricing Options

  • Free Trial available
  • $20, month
  • No free trial
  • Not Available
Actions
Visit Website
Visit Website

What Do Perplexity AI and Gupshup Cost?

Pricing Option

      Starting From

      • $20, month
      • Not Available
      View Detailed Pricing
      View Detailed Pricing

      Perplexity AI User Reviews & Rating Comparison

      User Ratings

      4.7/5

      No Reviews

      Pros of Perplexity AI

      • Understands natural language inputs

      • Provides specific answers

      • Utilises large language models

      • Based on search engines

      • Wide range of questions

      • Internal data search assistance

      • Accessible support via Twitter

      • Accessible support via Discord

      • Accessible support via Email

      • Offers detailed answers

      Pros of Gupshup

      • Enhances customer engagement

      • Automates diverse customer interactions

      • Maximizes customer lifetime value

      • Conversation Cloud for CX management

      • Multichannel messaging ability

      • Pre-approved WhatsApp templates

      • Real-time

      • two-way conversations

      • Bot Studio for chatbot creation

      • Agent Assist feature

      Cons of Perplexity AI

      • Accuracy limited by search results

      • Might generate offensive content

      • No responsibility for dangerous content

      • Support only via third-party platforms

      • Personal information not secure

      • No in-built parental controls

      • Relies on external search engines

      • No control over search engines

      • Requires JavaScript

      • Dependent on large language models

      Cons of Gupshup

      • Doesn't support non-English languages

      • No mobile application

      • Learning curve for ACE LLM

      • Doesn't include video/voice chat

      • No auto-update feature

      • Complex bot building tools

      • Lack of third-party integrations

      • Limited customization options

      • Pricing not disclosed

      • Solution too broad

      Add to Compare

      BrutusAI
      BrutusAI
      LivePerson
      LivePerson
      Cognigy
      Cognigy
      EdgeTier
      EdgeTier

      Popular categories

        Quick compares

        Latest products

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Perplexity AI offers Free Trial, but Gupshup does not.

          The starting price of Perplexity AI begins at $20/month, while pricing details for Gupshup are unavailable.

          Perplexity AI offers several advantages, including Understands natural language inputs, Provides specific answers, Utilises large language models, Based on search engines, Wide range of questions and many more functionalities.

          The cons of Perplexity AI may include a Accuracy limited by search results, Might generate offensive content, No responsibility for dangerous content, Support only via third-party platforms. and Dependent on large language models

          Gupshup offers several advantages, including Enhances customer engagement, Automates diverse customer interactions, Maximizes customer lifetime value, Conversation Cloud for CX management, Multichannel messaging ability and many more functionalities.

          The cons of Gupshup may include a Doesn't support non-English languages, No mobile application, Learning curve for ACE LLM, Doesn't include video/voice chat. and untargeted

          Top-rated software of 2026

          Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

          By proceeding, you agree to our Terms of User and Privacy Policy

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].