Neither Ping Parrot nor eDesk offers a free trial.
The starting price of eDesk begins at $89/month, while pricing details for Ping Parrot are unavailable.
Ping Parrot offers several advantages, including Automates customer support, No coding required, Perpetual availability, Supports 80+ languages, Option for human intervention and many more functionalities.
The cons of Ping Parrot may include a No API available yet, Manual update required after website changes, Limits in free plan, No auto-refresh for training. and No customization for in-conversation UI
eDesk offers several advantages, including Ecommerce-focused customer service, Consolidates customer support issues, Centralized system for channels, Tracks and responds interactions, Team-wide collaboration support and many more functionalities.
The cons of eDesk may include a Lacks customizability, Restricted to eCommerce businesses, No multi-language support, Limited third-party add-ons. and No mobile app
