Tactful vs Aivo - Which AI Customer Engagement Software Platform Is Better in August 2025?

Tactful

Tactful

Unleash the potential of omnichannel communication.

Aivo

Aivo

Automate outstanding customer experiences with omnichannel tools.

TL;DR - Quick Comparison Summary

Description

Tactful is an advanced AI-driven solution that revolutionizes how businesses engage with their customers across all channels. With a unified inbox, queue management, ticketing, and powerful

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Aivo is a suite of powerful omnichannel tools that automates exceptional customer experiences. From AgentBot, a chatbot powered by AI, to the AI co-pilot that offers live chat support, Aivo

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Pricing Options

  • No free trial
  • Not Available
  • No free trial
  • Not Available

What Do Tactful and Aivo Cost?

Pricing Option

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      Tactful User Reviews & Rating Comparison

      Pros of Tactful

      • Omnichannel communication

      • Unified inbox

      • Queue management

      • Complex reporting features

      • Integrated ticketing system

      • Maintains conversation continuity

      • Expedited support based on priority

      • Detailed agent analytics

      • Improved customer service

      • Centralized information sharing

      Pros of Aivo

      • Automation in customer experiences

      • Omnichannel tool suite

      • Live agent solutions

      • WhatsApp campaign creation

      • Low-code integration designer

      • Natural phone conversation support

      • Integration with Genesys and Zendesk

      • 24/7 service across all channels

      • Unique auto-responses generation

      • Understands natural conversations

      Cons of Tactful

      • Lacks voice recognition

      • No real-time language translation

      • No predictive analytics

      • No sentiment analysis

      • No AB testing for chatbot

      • No multi-lingual support

      • No SMS integration

      • No Video Chat support

      Cons of Aivo

      • Chatbot auto-response limitations

      • Potential Beta feature bugs

      • No multi-language support

      • Dependency on third-party platforms

      • Limited to specific industries

      • Not fully customizable

      • Potential over-dependency on WhatsApp

      • Limited avatar realism

      Media and Screenshots

      Screenshots

      Tactful
      Aivo

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      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Neither Tactful nor Aivo offers a free trial.

      Pricing details for both Tactful and Aivo are unavailable at this time. Contact the respective providers for more information.

      Tactful offers several advantages, including Omnichannel communication, Unified inbox, Queue management, Complex reporting features, Integrated ticketing system and many more functionalities.

      The cons of Tactful may include a Lacks voice recognition, No real-time language translation, No predictive analytics, No sentiment analysis. and No Video Chat support

      Aivo offers several advantages, including Automation in customer experiences, Omnichannel tool suite, Live agent solutions, WhatsApp campaign creation, Low-code integration designer and many more functionalities.

      The cons of Aivo may include a Chatbot auto-response limitations, Potential Beta feature bugs, No multi-language support, Dependency on third-party platforms. and Limited avatar realism

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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