Tawk vs Kore.ai - Which AI Customer Support Software Platform Is Better in August 2025?

Tawk

Tawk

100% Free Live Chat Software for your website.

Kore.ai

Kore.ai

Automated interaction via virtual assistant platform.

TL;DR - Quick Comparison Summary

Description

Tawk is a free chat platform designed specifically for websites. With a range of comprehensive tools, it helps businesses monitor and engage with their website visitors in real-time. It

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Kore.ai is a virtual assistant platform that streamlines interactions through automation. The AI-powered platform, known for its Experience Optimization (XO), seamlessly combines

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Pricing Options

  • Free Trial available
  • Not Available
  • No free trial
  • Not Available

What Do Tawk and Kore.ai Cost?

Pricing Option

      Starting From

      • Not Available
      • Not Available

      Tawk User Reviews & Rating Comparison

      Pros of Tawk

      • Free comprehensive chat tools

      • Includes live chat software

      • Real-time traffic monitoring

      • Interactivity with website visitors

      • In-built CRM tool

      • Contacts management and organization

      • Help Center feature for self-service

      • Provision of Chat Pages for customization

      • Supports team chat for collaboration

      • Efficient response to customer inquiries

      Pros of Kore.ai

      • Automates front and back-office interactions

      • Optimized for every industry

      • Supports Customer Experience and Employee Experience

      • Offers industry-specific products (BankAssist

      • HealthAssist

      • etc.)

      • Provides training resources (white papers

      • case studies

      • webinars)

      • Support in English

      Cons of Tawk

      • Limited bot training capabilities

      • Lacks on-premise solution

      • Dependent on Google Cloud

      • Limited customization options

      • Potential latency issues

      • No data backup options

      • No multi-channel support

      • Hiring chat agents costs

      • Not suitable for heavy traffic

      • New features might be unstable

      Cons of Kore.ai

      • Limited language support

      • Overloaded with features

      • No integration with workflow engine

      • Missing concrete pricing information

      • Not user-friendly for non-tech persons

      Media and Screenshots

      Screenshots

      Tawk
      Kore.ai

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      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Tawk offers Free Trial, but Kore.ai does not.

      Pricing details for both Tawk and Kore.ai are unavailable at this time. Contact the respective providers for more information.

      Tawk offers several advantages, including Free comprehensive chat tools, Includes live chat software, Real-time traffic monitoring, Interactivity with website visitors, In-built CRM tool and many more functionalities.

      The cons of Tawk may include a Limited bot training capabilities, Lacks on-premise solution, Dependent on Google Cloud, Limited customization options. and New features might be unstable

      Kore.ai offers several advantages, including Automates front and back-office interactions, Optimized for every industry, Supports Customer Experience and Employee Experience, Offers industry-specific products (BankAssist, HealthAssist and many more functionalities.

      The cons of Kore.ai may include a Limited language support, Overloaded with features, No integration with workflow engine, Missing concrete pricing information.

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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