Tekst vs Desku - Which AI Customer Support Software Platform Is Better in November 2025?

	Tekst Automated customer support and analysis. Visit Website Visit Website	Desku Business support and chat solution. Visit Website Visit Website

TL;DR - Quick Comparison Summary

Description	Tekst is an AI-powered customer support tool that streamlines and automates customer service processes. This software helps businesses cut costs and boost productivity by automatically Read more +	Desku, a powerful business support and chat solution, enhances customer satisfaction and retention through streamlined communication. It integrates live chat, email, and social media Read more +
Pricing Options	No free trial Not Available	No free trial $19, month
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What Do Tekst and Desku Cost?

Pricing Option
Starting From	Not Available	$19, month
	View Detailed Pricing	View Detailed Pricing

Tekst User Reviews & Rating Comparison

User Ratings	5/5	No Reviews
	Pros of Tekst Automated customer support Streamlines customer service Automatically routes tickets Sentiment detection Language detection Topic detection Integrates with existing CRM Tags and prioritizes tickets Salesforce integration HubSpot integration	Pros of Desku Unified communication platform Integrated live chat Email and social integration Customized solutions for industries Shared email inboxes Social media inboxes Customer knowledge base E-commerce platform support Real-time assistance Intuitive platform
	Cons of Tekst No live chat integration No social media integration Limited to certain CRMs No SMS support No self-service portal No telephony integration Doesn't support multichannel services No offline support Requires third-party integration for functionality	Cons of Desku No included pricing information No mobile app noted Lack of integrations listed Features dependent on upcoming updates Possibly complex platform navigation Overwhelming amount of features Potential lack of user tutorials Limited social media platforms support Lack of multilingual support No mention of scalability

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Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither Tekst nor Desku offers a free trial.

The starting price of Desku begins at $19/month, while pricing details for Tekst are unavailable.

Tekst offers several advantages, including Automated customer support, Streamlines customer service, Automatically routes tickets, Sentiment detection, Language detection and many more functionalities.

The cons of Tekst may include a No live chat integration, No social media integration, Limited to certain CRMs, No SMS support. and Requires third-party integration for functionality

Desku offers several advantages, including Unified communication platform, Integrated live chat, Email and social integration, Customized solutions for industries, Shared email inboxes and many more functionalities.

The cons of Desku may include a No included pricing information, No mobile app noted, Lack of integrations listed, Features dependent on upcoming updates. and No mention of scalability

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Tekst vs Desku - Which AI Customer Support Software Platform Is Better in November 2025?

Tekst

Desku

TL;DR - Quick Comparison Summary

Description

Pricing Options

What Do Tekst and Desku Cost?

Pricing Option

Starting From

Tekst User Reviews & Rating Comparison

User Ratings

Pros of Tekst

Pros of Desku

Cons of Tekst

Cons of Desku

Media and Screenshots

Screenshots

Frequently Asked Questions (FAQs)