VoiceSpin vs Gupshup - Which AI Customer Engagement Software Platform Is Better in August 2025?

VoiceSpin

VoiceSpin

Enhance your contact center's efficiency and effectiveness.

Gupshup

Gupshup

Build AI-powered chatbots to automate customer engagement.

TL;DR - Quick Comparison Summary

Description

VoiceSpin is a cutting-edge contact center solution that maximizes the productivity and effectiveness of contact center operations. This platform offers a comprehensive range of both

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Gupshup is a powerful suite of AI-driven tools, perfect for streamlining customer engagement through automated conversations. It offers a range of features to easily create and manage

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Pricing Options

  • No free trial
  • Not Available
  • No free trial
  • Not Available

What Do VoiceSpin and Gupshup Cost?

Pricing Option

      Starting From

      • Not Available
      • Not Available

      VoiceSpin User Reviews & Rating Comparison

      Pros of VoiceSpin

      • Outbound and inbound software

      • Predictive dialer

      • Power dialer

      • Speech analyzer

      • Bulk SMS feature

      • Interactive voice response

      • Call recording

      • Call routing

      • Click-to-call functionality

      • Zoho integration

      Pros of Gupshup

      • Enhances customer engagement

      • Automates diverse customer interactions

      • Maximizes customer lifetime value

      • Conversation Cloud for CX management

      • Multichannel messaging ability

      • Pre-approved WhatsApp templates

      • Real-time

      • two-way conversations

      • Bot Studio for chatbot creation

      • Agent Assist feature

      Cons of VoiceSpin

      • No mobile app support

      • Limited language support

      • No listed security features

      • No self-service portal

      • No offline capabilities

      • No free trial mention

      • No clear pricing structure

      • No open-source capabilities

      • No user community support

      Cons of Gupshup

      • Doesn't support non-English languages

      • No mobile application

      • Learning curve for ACE LLM

      • Doesn't include video/voice chat

      • No auto-update feature

      • Complex bot building tools

      • Lack of third-party integrations

      • Limited customization options

      • Pricing not disclosed

      • Solution too broad

      Media and Screenshots

      Screenshots

      VoiceSpin
      Gupshup

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      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Neither VoiceSpin nor Gupshup offers a free trial.

      Pricing details for both VoiceSpin and Gupshup are unavailable at this time. Contact the respective providers for more information.

      VoiceSpin offers several advantages, including Outbound and inbound software, Predictive dialer, Power dialer, Speech analyzer, Bulk SMS feature and many more functionalities.

      The cons of VoiceSpin may include a No mobile app support, Limited language support, No listed security features, No self-service portal. and No user community support

      Gupshup offers several advantages, including Enhances customer engagement, Automates diverse customer interactions, Maximizes customer lifetime value, Conversation Cloud for CX management, Multichannel messaging ability and many more functionalities.

      The cons of Gupshup may include a Doesn't support non-English languages, No mobile application, Learning curve for ACE LLM, Doesn't include video/voice chat. and untargeted

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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