Doks.ai users appreciate its ChatGPT technology, Understands complex queries, Streamlines knowledge management, 24x7 multilingual support, Reduces support costs, Knowledge-base system integration, Usage and analytics monitoring, Response optimization, Training across multiple URLs, Customer feedback-based optimization, Website embeddable chatbot, Fine-tuned responses, Secure API integration, Reduces support ticket volume, Automated customer interaction, Real-time query response, Lead generation capability, Contextual search results, Multiple use cases, Markdown support, UI customization, Usage tracking, Prompt fine-tuning, Multiple URL connection, Allows brand voice customization, Document limit-free, Free plan available, No-refund policy, Retrainable chatbot, Website integration instructions, Efficient training phase, Chatbot appearance customization, White-label option
and Unlimited user access, though some note a
Limited sentiment analysis, No live chat integration, Limited customization options, Potential comprehension issues, Limited multilingual support, May require frequent training, Lack of voice support, No mobile client, Chatbot retraining might be needed
and Data privacy concerns.
