GenAI users appreciate its Customizable chatbots aesthetically, Automated customer support, 24/7 customer support, Performance monitoring tools, Chatbots for learning & research, Data collection from varied sources, Brand customization options, Quick website or app integration, API integration support, Emphasizes privacy and security, Public sharing enabled, Monetization options, Floating and inline widgets, Creates context-aware chatbots, No coding required, Can load podcasts, Find specific information quickly, Monetize user's unique knowledge, Multisource data integration, Emphasis on data mix, User-friendly chatbot platform, Find knowledge in seconds, Shares user's knowledge widely, Can train chatbots with user knowledge, Offers new learning methods, Enhances customer satisfaction, Lowers support costs, Chatbot creation in minutes, Text analysis capabilities, Theming and customization supported, API for further customization, Provides for user audience growth
and Builds long-lasting relationships, though some note a
Lacks advanced coding options, Limited data source integration, No multi-language support, Privacy concerns with public sharing, Unclear monetization process, Overemphasis on aesthetics, Less focus on functionality, Limited widget integration options, No advanced analytics tools
and Timestamped chatbot responses unclear.