Gladly Sidekick

Custom support for inquiries and issues.

Free trial not available

Paid (Starts at $180/month)

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Overview

Pricing

Ratings

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FAQs

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+ Add to compare

Overview

Pricing

Ratings

Alternatives

Media

FAQs

Overview

Pricing

Ratings

Alternatives

Media

FAQs

What is Gladly Sidekick?

Gladly Sidekick is a custom support platform that aims to enhance customer service by utilizing AI and automation. It works alongside Gladly Hero, a people-centered platform for agent-assisted customer service. Emerging from the acquisition of Thankful, Sidekick is designed to prioritize and engage with customers, rather than simply deflecting them. By understanding a brand's unique needs and utilizing generative AI and no-code automation, Sidekick offers personalized self-service experiences through Self Service Threads. It goes beyond basic

Pricing

Free trial not available
Paid (Starts at $180/month)

Gladly Sidekick User Sentiment

Personalized self-service, Works with Gladly Hero, No-code automation, Executes transactions
No multilingual support, Limited transactions automation, Requires high brand-voice understanding

Gladly Sidekick Pricing

Paid

Pricing plan

$180

/month

Gladly Sidekick User Rating

N/A

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Gladly Sidekick Images

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Some top alternatives to Gladly Sidekick includes eDesk, Kore.ai, Interactions, Inbenta and Kommunicate.

Gladly Sidekick offers Paid pricing model

The starting price of Gladly Sidekick is $180/month

Gladly Sidekick offers several advantages, including Personalized self-service, Works with Gladly Hero, No-code automation, Executes transactions, Customer issue resolution and many more functionalities.

The cons of Gladly Sidekick may include a No multilingual support, Limited transactions automation, Requires high brand-voice understanding, No proactive customer engagement. and Unspecified scalability capabilities

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