Sendbird users appreciate its Custom chatbot interface design, No coding required, Bot training with own data, Chatbot trial before production, Lead generation capabilities, Shopping assistance capabilities, Customer service capabilities, Legal research and drafting capabilities, Recruitment assistance abilities, Healthcare appointment booking abilities, Suggested reply automation, Custom response automation, Workflow customization, Engagement tracking analytics, Sentiment analysis features, Multilingual support, Salesforce integration, Widget theme customization, White labeling, Typing indicator feature, Feedback collection features, Multiple bot programming languages, Planned integration with Notion, Planned integration with Google Drive, Planned integration with Confluence, Planned integration with Jira, Automated response and workflow suggestions, Bot sentiment retrieval, Message credit usage monitoring, API call activity tracking, Chatbot UI & UX customizable, Message streaming, Card view for mobile, Carousel view for mobile, Forms automation, Function calls in prompts, Streamlined deployment with Sendbird Desk, 30-day free trial, Comprehensive onboarding steps, Supports web URLs as knowledge sources
and Supports files as knowledge sources, though some note a
Limited integration options, No offline functionality, Requires extensive bot training, Complicated user interface, Too much customization required, No mention of security features, Bot testing potentially time-consuming, No specified support for non-tech users, Limited scope of analytical resources
and Salesforce integration not widely applicable.
