Viable users appreciate its Provides detailed insights, Tracks changes over time, Tracks product sub-themes, Provides user profiles, Offers customized recommendations, Supports analysis of various data sources, Automated PII redaction, Rapid response customer service, SOC 2 Type 2 certified, Needs only 500 datapoints to start, Free 30-day trial, Integrates with major platforms, Can analyze sales call transcripts, Supports analysis of customer support tickets, Supports market research analysis, Supports analysis of employee surveys, Does not require SQL queries, Supports metadata analysis, Has a white-glove service team, Delivers weekly reports, Compliments, Complaints, Questions, Requests sorted by volume and urgency, Unlimited seats and integrations, Recommendations based on NPS scores etc., True analysis using customer traits and metadata, Can import data from CSV files, Direct integration with Zendesk, Intercom, Front etc., Provides deep audience insights, Automated qualitative data analysis, Tracks weekly changes, Boosts NPS score, Reduces support ticket volumes, Handles multidimensional data, Supports Zapier integration, Requires only one-time setup, Save time on data analysis, Automates feedback analysis, Supports Gong for call transcripts, Processing of confidential data securely, Generates human-like reports, Understands product-market fit, Analyzes and understands audience, Makes fast data-driven decisions, Optimizes product time-to-market, Customization of data management requests, Integration options with numerous tools, High accuracy and deep reasoning, Detailed user behaviour insights, Helps increase operating efficiency
and Multiple stages of analysis, though some note a
Requires minimum 500 datapoints, Limited integration platforms, No mobile app mentioned, No local language support mentioned, Absence of live support, Doesn't support real-time analysis
and Lacks customizability.
