Viable

Detailed Review of Viable - AI Research Software Software (2025)

Qualitative feedback analysis for data-driven decisions.

5 out of 5 (1 Ratings)

Free trial not available

Paid (Starts at $600/month)

Overview

Pricing

Ratings

Alternatives

Media

FAQs

Overview

Pricing

Ratings

Alternatives

Media

FAQs

Overview

Pricing

Ratings

Alternatives

Media

FAQs

What is Viable?

Introducing Viable - the ultimate AI-powered feedback analysis tool for data-driven decision making. With its advanced AI and NLP technology, Viable provides in-depth insights from customer feedback, allowing organizations to truly understand their customers. It goes beyond traditional sentiment analysis by tracking changes over time and providing details such as urgency scores, product sub-themes, and user profiles. Viable also utilizes customer traits and metadata to provide accurate recommendations, considering factors such as NPS scores, customer tiers, and location

Pricing

  • Free trial not available

  • Paid (Starts at $600/month)

Viable User Sentiment

  • Provides detailed insights, Tracks changes over time, Tracks product sub-themes, Provides user profiles

  • Requires minimum 500 datapoints, Limited integration platforms, No mobile app mentioned

What is the pricing of Viable?

  • Paid

Pricing plan

$600

/month

Viable User Rating

5/5

Based on 1 Ratings

What are the key benefits of using Viable?

Viable users appreciate its Provides detailed insights, Tracks changes over time, Tracks product sub-themes, Provides user profiles, Offers customized recommendations, Supports analysis of various data sources, Automated PII redaction, Rapid response customer service, SOC 2 Type 2 certified, Needs only 500 datapoints to start, Free 30-day trial, Integrates with major platforms, Can analyze sales call transcripts, Supports analysis of customer support tickets, Supports market research analysis, Supports analysis of employee surveys, Does not require SQL queries, Supports metadata analysis, Has a white-glove service team, Delivers weekly reports, Compliments, Complaints, Questions, Requests sorted by volume and urgency, Unlimited seats and integrations, Recommendations based on NPS scores etc., True analysis using customer traits and metadata, Can import data from CSV files, Direct integration with Zendesk, Intercom, Front etc., Provides deep audience insights, Automated qualitative data analysis, Tracks weekly changes, Boosts NPS score, Reduces support ticket volumes, Handles multidimensional data, Supports Zapier integration, Requires only one-time setup, Save time on data analysis, Automates feedback analysis, Supports Gong for call transcripts, Processing of confidential data securely, Generates human-like reports, Understands product-market fit, Analyzes and understands audience, Makes fast data-driven decisions, Optimizes product time-to-market, Customization of data management requests, Integration options with numerous tools, High accuracy and deep reasoning, Detailed user behaviour insights, Helps increase operating efficiency and Multiple stages of analysis, though some note a Requires minimum 500 datapoints, Limited integration platforms, No mobile app mentioned, No local language support mentioned, Absence of live support, Doesn't support real-time analysis and Lacks customizability.

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Screenshots & Product Demos of Viable

Viable-thumb

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Some top alternatives to Viable includes Semanticscholar, bundleIQ, Reinforz, Feynman and Arria.

Viable offers Paid pricing model

The starting price of Viable is $600/month

Viable offers several advantages, including Provides detailed insights, Tracks changes over time, Tracks product sub-themes, Provides user profiles, Offers customized recommendations and many more functionalities.

The cons of Viable may include a Requires minimum 500 datapoints, Limited integration platforms, No mobile app mentioned, No local language support mentioned. and Lacks customizability

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