AIChatbot vs Gladly Sidekick - Which AI Customer Support Software Platform Is Better in September 2025?

AIChatbot

AIChatbot

Multilingual Customer Support & Sales Chatbot

Gladly Sidekick

Gladly Sidekick

Custom support for inquiries and issues.

TL;DR - Quick Comparison Summary

Description

AIChatbot, the Multilingual Customer Support & Sales Chatbot, is a powerful conversational chatbot builder tailor-made for customer service. It allows users to create their own GPT chatbot

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Gladly Sidekick is a custom support platform that aims to enhance customer service by utilizing AI and automation. It works alongside Gladly Hero, a people-centered platform for

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Pricing Options

  • Free Trial available
  • $190, month
  • No free trial
  • $180, month

What Do AIChatbot and Gladly Sidekick Cost?

Pricing Option

      Starting From

      • $190, month
      • $180, month

      AIChatbot User Reviews & Rating Comparison

      User Ratings

      5/5

      No Reviews

      Pros of AIChatbot

      • Custom GPT chatbot creation

      • Feeds on user's data

      • Operates in multiple languages

      • Direct widget embedment on website

      • Continuous 24/7 availability

      • Automates email support drafting

      • High volume customer inquiry handling

      • Increase user engagement on landing pages

      • Multilingual support (over 95 languages)

      • Integration with Slack

      Pros of Gladly Sidekick

      • Personalized self-service

      • Works with Gladly Hero

      • No-code automation

      • Executes transactions

      • Customer issue resolution

      • Streamlines routine tasks

      • Matches customers to agents

      • Reduces agent workload

      • Integration with Thankful

      • Self Service Threads

      Cons of AIChatbot

      • No voice assistant capabilities

      • No omnichannel integration

      • Depends on provided data

      • May give incorrect responses

      • No free version available

      • No mobile app

      • Requires manual updates

      • Limited integration options

      • Lacks advanced analytics

      • Not 24/7 customer support

      Cons of Gladly Sidekick

      • No multilingual support

      • Limited transactions automation

      • Requires high brand-voice understanding

      • No proactive customer engagement

      • Relies heavily on pre-existing data

      • Brand-specific customization required

      • Unspecified scalability capabilities

      Media and Screenshots

      Screenshots

      AIChatbot
      Gladly Sidekick

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      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      AIChatbot offers Free Trial, but Gladly Sidekick does not.

      Pricing for AIChatbot Starts at $190/month whereas for Gladly Sidekick Starts at $180/month.

      AIChatbot offers several advantages, including Custom GPT chatbot creation, Feeds on user's data, Operates in multiple languages, Direct widget embedment on website, Continuous 24/7 availability and many more functionalities.

      The cons of AIChatbot may include a No voice assistant capabilities, No omnichannel integration, Depends on provided data, May give incorrect responses. and Not 24/7 customer support

      Gladly Sidekick offers several advantages, including Personalized self-service, Works with Gladly Hero, No-code automation, Executes transactions, Customer issue resolution and many more functionalities.

      The cons of Gladly Sidekick may include a No multilingual support, Limited transactions automation, Requires high brand-voice understanding, No proactive customer engagement. and Unspecified scalability capabilities

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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