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Gladly Sidekick - Which AI Customer Support Software Platform Is Better in September 2025?

Gladly Sidekick

Gladly Sidekick

Custom support for inquiries and issues.

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TL;DR - Quick Comparison Summary

Description

Gladly Sidekick is a custom support platform that aims to enhance customer service by utilizing AI and automation. It works alongside Gladly Hero, a people-centered platform for

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Pricing Options

  • No free trial
  • $180, month
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What Do and Gladly Sidekick Cost?

Pricing Option

    Starting From

    • $180, month
    View Detailed Pricing

    User Reviews & Rating Comparison

    Pros of Gladly Sidekick

    • Personalized self-service

    • Works with Gladly Hero

    • No-code automation

    • Executes transactions

    • Customer issue resolution

    • Streamlines routine tasks

    • Matches customers to agents

    • Reduces agent workload

    • Integration with Thankful

    • Self Service Threads

    Cons of Gladly Sidekick

    • No multilingual support

    • Limited transactions automation

    • Requires high brand-voice understanding

    • No proactive customer engagement

    • Relies heavily on pre-existing data

    • Brand-specific customization required

    • Unspecified scalability capabilities

    Media and Screenshots

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    Gladly Sidekick

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