Gladly Sidekick vs Dixa - Which AI Customer Support Software Platform Is Better in September 2025?

	Gladly Sidekick Custom support for inquiries and issues. Visit Website Visit Website	Dixa Unlock customer loyalty with AI-driven service. Visit Website Visit Website

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Description	Gladly Sidekick is a custom support platform that aims to enhance customer service by utilizing AI and automation. It works alongside Gladly Hero, a people-centered platform for Read more +	Unlock customer loyalty with the power of AI-driven customer service by choosing Dixa. This all-in-one platform streamlines interactions and offers a unified agent workspace for businesses Read more +
Pricing Options	No free trial $180, month	No free trial $39, month
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What Do Gladly Sidekick and Dixa Cost?

Pricing Option
Starting From	$180, month	$39, month
	View Detailed Pricing	View Detailed Pricing

Gladly Sidekick User Reviews & Rating Comparison

	Pros of Gladly Sidekick Personalized self-service Works with Gladly Hero No-code automation Executes transactions Customer issue resolution Streamlines routine tasks Matches customers to agents Reduces agent workload Integration with Thankful Self Service Threads	Pros of Dixa All-in-one customer service solution Unified agent workspace Multiple channels integration No need for plug-ins 'Dixa Channels' for single login Provides relevant customer data Conversation history on one screen Access to knowledge resources Allows personalized service 'Dixa Conversation Engine' for interaction management
	Cons of Gladly Sidekick No multilingual support Limited transactions automation Requires high brand-voice understanding No proactive customer engagement Relies heavily on pre-existing data Brand-specific customization required Unspecified scalability capabilities	Cons of Dixa No plug-in support Limited knowledge resources Lack intelligent routing No drag and drop flow builder MIM chatbot restricted Unified platform dependency No offline feature Limited integration capabilities No free version Customer data might be limited

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Neither Gladly Sidekick nor Dixa offers a free trial.

Pricing for Gladly Sidekick Starts at $180/month whereas for Dixa Starts at $39/month.

Gladly Sidekick offers several advantages, including Personalized self-service, Works with Gladly Hero, No-code automation, Executes transactions, Customer issue resolution and many more functionalities.

The cons of Gladly Sidekick may include a No multilingual support, Limited transactions automation, Requires high brand-voice understanding, No proactive customer engagement. and Unspecified scalability capabilities

Dixa offers several advantages, including All-in-one customer service solution, Unified agent workspace, Multiple channels integration, No need for plug-ins, 'Dixa Channels' for single login and many more functionalities.

The cons of Dixa may include a No plug-in support, Limited knowledge resources, Lack intelligent routing, No drag and drop flow builder. and Customer data might be limited

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Gladly Sidekick vs Dixa - Which AI Customer Support Software Platform Is Better in September 2025?

Gladly Sidekick

Dixa

TL;DR - Quick Comparison Summary

Description

Pricing Options

What Do Gladly Sidekick and Dixa Cost?

Pricing Option

Starting From

Gladly Sidekick User Reviews & Rating Comparison

Pros of Gladly Sidekick

Pros of Dixa

Cons of Gladly Sidekick

Cons of Dixa

Media and Screenshots

Screenshots

Frequently Asked Questions (FAQs)