Sendbird vs Drift - Which AI Chatbot Software Platform Is Better in September 2025?

	Sendbird Create a custom AI chatbot for your website in minutes. Visit Website Visit Website	Drift Revolutionize customer engagement with AI-driven, real-time conversational marketing. Visit Website Visit Website

TL;DR - Quick Comparison Summary

Description	"Experience the power of conversational AI with Sendbird, the ultimate SaaS tool for creating custom chatbots in just minutes. Simplify and enhance your user engagement, marketing, sales, Read more +	Drift, a powerful conversational marketing tool, uses AI technology to transform customer engagement for businesses. With its real-time and personalized interactions, this state-of-the-art Read more +
Pricing Options	Free Trial available $399, month	No free trial $2500, month
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How do Sendbird and Drift Compare on Features?

Total Features	Features	3 Features
Unique Features	No features
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What Do Sendbird and Drift Cost?

Pricing Option
Starting From	$399, month	$2500, month
	View Detailed Pricing	View Detailed Pricing

Other Details

Customer Types	No customer type information available	B2B Companies Customer Support Teams E-commerce Professionals Sales and Marketing Professionals Uncommon Use Cases
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Sendbird User Reviews & Rating Comparison

	Pros of Sendbird Custom chatbot interface design No coding required Bot training with own data Chatbot trial before production Lead generation capabilities Shopping assistance capabilities Customer service capabilities Legal research and drafting capabilities Recruitment assistance abilities Healthcare appointment booking abilities	Pros of Drift Enhanced Engagement 24/7 Availability Targeted Messaging Efficiency for Sales Teams
	Cons of Sendbird Limited integration options No offline functionality Requires extensive bot training Complicated user interface Too much customization required No mention of security features Bot testing potentially time-consuming No specified support for non-tech users Limited scope of analytical resources Salesforce integration not widely applicable	Cons of Drift Complexity for New Users Pricing Transparency Resource Intensive

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Frequently Asked Questions (FAQs)

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Sendbird offers Free Trial, but Drift does not.

Drift is designed for B2B Companies, Customer Support Teams, E-commerce Professionals, Sales and Marketing Professionals and Uncommon Use Cases.

Pricing for Sendbird Starts at $399/month whereas for Drift Starts at $2500/month.

Sendbird offers several advantages, including Custom chatbot interface design, No coding required, Bot training with own data, Chatbot trial before production, Lead generation capabilities and many more functionalities.

The cons of Sendbird may include a Limited integration options, No offline functionality, Requires extensive bot training, Complicated user interface. and Salesforce integration not widely applicable

Drift offers several advantages, including Enhanced Engagement, 24/7 Availability, Targeted Messaging, Efficiency for Sales Teams and many more functionalities.

The cons of Drift may include a Complexity for New Users, Pricing Transparency.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Sendbird vs Drift - Which AI Chatbot Software Platform Is Better in September 2025?

Sendbird

Drift

TL;DR - Quick Comparison Summary

Description

Pricing Options

How do Sendbird and Drift Compare on Features?

Total Features

Unique Features

What Do Sendbird and Drift Cost?

Pricing Option

Starting From

Other Details

Customer Types

Sendbird User Reviews & Rating Comparison

Pros of Sendbird

Pros of Drift

Cons of Sendbird

Cons of Drift

Media and Screenshots

Screenshots

Frequently Asked Questions (FAQs)