Support Guy vs Ebi - Which AI Customer Support Software Platform Is Better in September 2025?

Support Guy

Support Guy

Customer support chatbot for businesses (24/7).

Ebi

Ebi

Assisted platform for customer service and support.

TL;DR - Quick Comparison Summary

Description

Introducing SupportGuy, the ultimate AI-powered customer support chatbot for businesses. Available 24/7, this chatbot improves the efficiency and quality of customer service. With the

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EBI, an assisted platform for customer service and support, is a smart solution for businesses. With its advanced features such as natural language processing, text-to-speech, and AI-driven

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Pricing Options

  • Free Trial available
  • $15, month
  • Free Trial available
  • $123, month

What Do Support Guy and Ebi Cost?

Pricing Option

      Starting From

      • $15, month
      • $123, month

      Support Guy User Reviews & Rating Comparison

      Pros of Support Guy

      • 24/7 support

      • Multiple conversations simultaneously

      • Easy to train

      • Personalized greetings

      • Advanced reporting

      • Customizable branding

      • Knowledge management

      • Robust Analytics

      • Seamless website integration

      • Hybrid support capability

      Pros of Ebi

      • Handles 85% of routine enquiries

      • Set-up process takes minutes

      • Natural language processing

      • Text-to-speech

      • Managed service available

      • Encrypted connection

      • Secure data storage

      • Increases customer satisfaction

      • Increases capacity

      • Lowers costs

      Cons of Support Guy

      • Limited free plan

      • Branding present in lower tiers

      • Requires constant training

      • Limited customization options

      • No multi-language support

      • No voice-to-text feature

      • Unclear data security measures

      • No native mobile app

      • No offline functionality

      • Potential difficulty in complex queries

      Cons of Ebi

      • No multilingual support

      • Lacks API integration

      • Not fully customizable

      • Not open source

      • Lack of real-time analytics

      • No mobile application

      • Setup not user-friendly

      • Limited customer support channels

      • No personal data control features

      • Lacks data export functionality

      Media and Screenshots

      Screenshots

      Support Guy
      Ebi

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      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Yes, both Support Guy and Ebi offer a Free Trial.

      Pricing for Support Guy Starts at $15/month whereas for Ebi Starts at $123/month.

      Support Guy offers several advantages, including 24/7 support, Multiple conversations simultaneously, Easy to train, Personalized greetings, Advanced reporting and many more functionalities.

      The cons of Support Guy may include a Limited free plan, Branding present in lower tiers, Requires constant training, Limited customization options. and Potential difficulty in complex queries

      Ebi offers several advantages, including Handles 85% of routine enquiries, Set-up process takes minutes, Natural language processing, Text-to-speech, Managed service available and many more functionalities.

      The cons of Ebi may include a No multilingual support, Lacks API integration, Not fully customizable, Not open source. and Lacks data export functionality

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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