Detailed Review of Ebi - AI Customer Support Software Software (2025)

Ebi users appreciate its Handles 85% of routine enquiries, Set-up process takes minutes, Natural language processing, Text-to-speech, Managed service available, Encrypted connection, Secure data storage, Increases customer satisfaction, Increases capacity, Lowers costs, Free account available, Discovery call for questions, Real-world case studies, Zero coding required, Unlimited features, Platform available for free, Upgrade as you grow, Answers up to 99% routine inquiries, Able to work across multiple departments, Partners with top tech companies, Used across multiple industries and Data-driven customer experience improvement, though some note a No multilingual support, Lacks API integration, Not fully customizable, Not open source, Lack of real-time analytics, No mobile application, Setup not user-friendly, Limited customer support channels, No personal data control features and Lacks data export functionality.