Zixflow vs Gupshup - Which AI Customer Engagement Software Platform Is Better in August 2025?

Zixflow

Zixflow

Your all-in-one workspace to drive success.

Gupshup

Gupshup

Build AI-powered chatbots to automate customer engagement.

TL;DR - Quick Comparison Summary

Description

Zixflow, with the tagline "Your all-in-one workspace to drive success", is a comprehensive platform powered by AI. Its goal is to enhance customer management, engagement, and retention. The

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Gupshup is a powerful suite of AI-driven tools, perfect for streamlining customer engagement through automated conversations. It offers a range of features to easily create and manage

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Pricing Options

  • Free Trial available
  • $39, month
  • No free trial
  • Not Available

What Do Zixflow and Gupshup Cost?

Pricing Option

      Starting From

      • $39, month
      • Not Available

      Zixflow User Reviews & Rating Comparison

      Pros of Zixflow

      • Customizable CRM

      • Workflow automation capabilities

      • Multichannel customer engagement

      • Email

      • SMS

      • WhatsApp integration

      • Omnichannel automation for outreach

      • Smart forms for lead capture

      • Email finder tool

      • Wide application integration

      Pros of Gupshup

      • Enhances customer engagement

      • Automates diverse customer interactions

      • Maximizes customer lifetime value

      • Conversation Cloud for CX management

      • Multichannel messaging ability

      • Pre-approved WhatsApp templates

      • Real-time

      • two-way conversations

      • Bot Studio for chatbot creation

      • Agent Assist feature

      Cons of Zixflow

      • Complex customization process

      • May require technical knowledge

      • Potential data overload

      • Limited CRM field customization

      • No native mobile application

      • Limited authentication options

      • Generic email content generation

      • Potential for autoresponder loop

      • Undefined data security measures

      Cons of Gupshup

      • Doesn't support non-English languages

      • No mobile application

      • Learning curve for ACE LLM

      • Doesn't include video/voice chat

      • No auto-update feature

      • Complex bot building tools

      • Lack of third-party integrations

      • Limited customization options

      • Pricing not disclosed

      • Solution too broad

      Media and Screenshots

      Screenshots

      Zixflow
      Gupshup

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      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Zixflow offers Free Trial, but Gupshup does not.

      The starting price of Zixflow begins at $39/month, while pricing details for Gupshup are unavailable.

      Zixflow offers several advantages, including Customizable CRM, Workflow automation capabilities, Multichannel customer engagement, Email, SMS and many more functionalities.

      The cons of Zixflow may include a Complex customization process, May require technical knowledge, Potential data overload, Limited CRM field customization. and Undefined data security measures

      Gupshup offers several advantages, including Enhances customer engagement, Automates diverse customer interactions, Maximizes customer lifetime value, Conversation Cloud for CX management, Multichannel messaging ability and many more functionalities.

      The cons of Gupshup may include a Doesn't support non-English languages, No mobile application, Learning curve for ACE LLM, Doesn't include video/voice chat. and untargeted

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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