Detailed Review of Haptik - AI Customer Engagement Software Software (2025)

Manage customer lifecycle with Generative AI-powered Conversational CRM.

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Overview

Ratings

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FAQs

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Overview

Ratings

Alternatives

Media

FAQs

Overview

Ratings

Alternatives

Media

FAQs

What is Haptik?

Introducing Haptik, the ultimate Conversational CRM powered by Generative AI to help enterprises effectively manage the entire customer lifecycle. With an array of powerful tools, Haptik streamlines customer support, boosts marketing efforts, and drives conversions. Featuring the advanced "Contakt" suite, Haptik offers a comprehensive platform for seamless cross-channel customer conversations. From AI-powered web Q&A, sales assistance, to smart agent chat with an AI co-pilot, Haptik's platform has

Pricing

Free trial not available

Haptik User Sentiment

Conversational CRM, Unified cross-channel conversation platform, Enhances marketing efforts, Optimizes sales conversions
No Multi-Language Support, Overdependency on WhatsApp, No Email Integration

Haptik User Rating

N/A

What are the key benefits of using Haptik?

Haptik users appreciate its Conversational CRM, Unified cross-channel conversation platform, Enhances marketing efforts and Optimizes sales conversions, though some note a No Multi-Language Support, Overdependency on WhatsApp and No Email Integration.

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BrutusAI

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EdgeTier

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Cognigy

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Engati

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Screenshots & Product Demos of Haptik

Frequently Asked Questions (FAQs)

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Some top alternatives to Haptik includes BrutusAI, LivePerson, EdgeTier, Cognigy and Gemelo.

Haptik offers pricing model

The starting price is not disclosed by Haptik. You can visit Haptik website to get the latest pricing.

Haptik offers several advantages, including Conversational CRM, Unified cross-channel conversation platform, Enhances marketing efforts, Optimizes sales conversions, Intelligent user behavior analytics and many more functionalities.

The cons of Haptik may include a No Multi-Language Support, Overdependency on WhatsApp, No Email Integration, No voice support. and Focuses Only on Enterprises

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